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Product Reference Guide E-1
Appendix E
Maintenance, Troubleshooting,
and Technical Support
Overview
This section contains the following topics:
"Maintaining the PDA" on page
E-1.
"Troubleshooting" on page
E-2.
"Technical Support" on page
E-5.
Maintaining the PDA
With normal use, the PDA, Dock, 4-Slot Dock and 4-slot battery charger
require no maintenance. For trouble-free service, observe the following tips
when using the Falcon:
To prolong its life and avoid problems, keep the Falcon and its dock
clean. Use a clean, soft cloth dampened with a mild, dilute cleanser.
If you need to clean the display, clean it with a lens cloth or other soft
cloth dampened with a mild, dilute cleaning solution.
CAUTION
Never use a pen, pencil, or other sharp object on the Falcon’s display/touch screen.
Use only the supplied stylus or plastic-tipped pens intended for use with a touch-
sensitive screen.
Do not immerse the PDA, docks, or battery chargers in liquid.
Do not use abrasive paper/cloth or abrasive/corrosive cleaners to clean the unit.
Use the stylus on the <Reset> button; never use a paper clip Refer to the Quick
Reference Guide for information on the cold reset procedure. Using a paper clip or
other sharp object can puncture the key, disabling the reset function, rupturing the
industrial seal, and voiding your warranty.
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